OpenText xECM - The Power of One
As a central content management platform, Extended ECM (xECM) is the hub that unites all the components of your business.
A company-wide ECM is an optimal approach to enhance the availability and value of information across your enterprise. It provides a 360° view of a business and its processes by improving the connection between people and systems. The ECM system specializes in bringing together an all-around overview of your companies’ activities. This includes the different projects currently at work, as well as the individual, looking into the day-to-day work of your employees.
OpenText Extended ECM Connects All Elements of Your Business
For all businesses, speed is critical. Having the correct information at hand is crucial to ensuring work efficiency. However, if the workforce experiences a fragmented working style, switching between various applications to acquire data or simply not having the necessary information shared, it can have negative consequences. It can impact the creation of effective working habits and cause a disconnect among teams.
xECM bridges content silos and various leading business applications. Which ensures an effortless flow of unstructured and structured data across a business and makes sure it goes to the right people.
Watch the video to gain more knowledge about ECM
Watch this short animated video to gain knowledge about ECM systems and how they can help you to scale your everyday business processes.
Extended ECM Ensures Your Data is Always at Your Hands
xECM, as a content services platform, can incorporate out of the box integration of your companies’ information. It originates from various digital workspaces via nominally hard to coordinate environments, be that remote working or extended supplier and contractor systems. Thus, making it easier to collaborate and bring together customers, vendors and employees.
OpenText Extended ECM can offer full integration with leading apps, such as
SAP ERP and SuccessFactors, Oracle E-Business Suite, E-Business Suite, Salesforce, Microsoft Office 365 and Sharepoint.
With xECM, you always know where all business-critical information is. The provision of content archiving solutions can help preserve critical information whilst also making them easy to retrieve.
Before & After ECM
As demonstrated in the interactive before and after illustration below, xECM simplifies the logistics of how information travels through a corporation.
Easy Access – Better Insight – Swifter Action
Using simple, intuitive tools focusing on user experience, an ECM can drive personal and process productivity. An ECM solution can improve transparency and insight by synchronizing business processes, providing a workforce with the necessary tools to complete their jobs more efficiently, with higher quality and catalyzing increased revenue. At Turnpikes, we regard ECM as far more than a glorified storage solution.
Some of the most popular processes that are optimized using ECM are:
- Sales CRM process
- HR Process
- Contract Management
- Investment Management
- Quality Review
- Engineering Document Management
Migration into extended ECM (xECM)
How do we seamlessly move your data?
Having decided to incorporate an OpenText extended ECM, it is pivotal for your business consistency to have the information where it is intended to be. Additionally, when managing the move of business-critical information, you must have a tool that can handle its integration into the new process.
Right Content - Right Context
Changing into a new process means more than just moving documents from one place to another. The great thing about xECM is having the content available to the business in the proper context, meaning the correct leading application. It is essential to have business continuity, but at the same time, it is expensive to maintain old, though hard to replace, document management systems (DMS). Content needs to be migrated into an appropriate structure to benefit from business continuity and significant cost savings. Therefore, xECM requires the documents (content) and the workspaces where the documents belong (business context).
The approach and ECM Migration Tool that we offer provide exactly that functionality by design. The solution can move your documents into xECM in the exact format in its previous context. It does this by
- Moving into existing workspaces – the tool can move the records into the relevant workspace within xECM.
- Creating workspaces, if the workspace does not exist. This is a common scenario when business applications are already in use.
- Creating a “dummy” workspace, if there are documents/content where no new workspace should or are needed. The “dummy” workspace(s) will work as an archive, allowing search and retrieval and compliance with legal requirements.
Our Competences for OpenText Solutions
We provide advisory, implementation consultancy services, application support and managed services for OpenText Extended ECM solutions.
xECM provides you with regulated document management, Archiving, Records Management & Compliance, Imaging (Scanning, OCR) and modern document and content management capabilities, integrated with your leading business applications.
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With OpenText Content suite, you are ensured compliant management of your content throughout its lifecycle. Gartner names OpenText Content suite a Leader in their Magic Quadrant for Content Services.
We have consultants with deep expertise in Design and delivery of ECM solutions using OpenText Content Suite. Our consultants have many years of experience with designing, installing, configuring all aspects of the software products that are part of OpenText Content suite, such as OpenText Content server, Archive server (Archive Center), OTDS (OpenText Directory Services), Brava! And Blazon.
Oscript is OpenText proprietary programming language for OpenText Content server. Custom modules or patches can be developed using Oscript. Turnpikes Consultants have experience in developing and deploying custom modules and patching for OpenText Content Server. Our aim is always to guide customers to use standard functionality, but in those cases where the customer requirements cannot be met by standard, we can develop customizations based on Oscript.
WebReports are a development framework for OpenText Content Server. WebReports allow to extend OpenText Content Server ECM solution. Based on tags and templates, WebReports are a flexible manner to add your own logic or advanced automation to your Content Server solution. Capable of retrieving information from databases, search queries, document and many other sources, WebReports are able to process, format and deliver content to client applications, documents, emails, and workflows, either on demand or scheduled.
All Turnpikes ECM consultants have extensive knowledge and experience with WebReports and have solved many customer requirements and optimizations in relation to OpenText Content Suite or extended ECM with WebReports, without the need for custom OScript development.
On top of Oscript and WebReports, our team also has in-depth experience with Content Server and extended ECM APIs, both REST APIs, Content Server API as well as SOAP. REST APIs are often used in conjunction with integrations to other leading systems and are also used extensively in our own in-house developed Migration Tool designed for OpenText Extended ECM.
Scanning and OCR are relevant to many ECM solutions, when either paper or PDF documents are the source of input. With Scanning software, paper can be digitalized. With OCR (Optical Character Recognition) software, data can be read and extracted from the business document, allowing automation in terms of classifications or document handling.
Turnpikes consultants have experience with all aspects of Scanning and OCR, including custom developments for a variety of OpenText Scanning and OCR products, like Enterprise Scan, Intelligent Capture, Core Capture, ICC (Invoice Capture Center), BCC (Business Center Capture). We have experience both with on-premise as well as Cloud products.
OpenText TCP (Transactional Content Processing, formerly known as PDMS) is an OpenText ECM solution to manage high-volume business transactions. This type of solution is popular within pension, insurance, banking, transport industries, where customers typically deal with high-volume document-driven transactions. This solution is of older nature, but Turnpikes does have consultants left with many years TCP experience, to help you maintain, change or upgrade. We also have experience migrating TCP to newer ECM solutions like extended ECM.
This OpenText solution, which is also sold by SAP directly, offer a single point of access to business documents in SAP. This solution is highly popular to store, manage and retrieve both SAP and non-SAP documents across SAP modules and applications like S/4HANA. It has been a stable interface for document and data archiving via SAP´s own ArchiveLink interface.
Turnpikes consultants have many years of experience with archiving and document management solutions for SAP, based on OpenText Archiving & Document Access (ADA). We are also ready for the upcoming Cloud architecture where ArchiveLink is replaced by CMIS interface towards OpenText Archive server (Archive Center in the Cloud).
OpenText Regulated Documents is a solution specifically for life sciences industry, to manage and control regulated documents throughout their lifecycle while accelerating time-to-market and reducing total cost of ownership.
To be successful with a Regulated Documents implementation based on OpenText ECM technology, one needs more than only the technical OpenText consulting skills. It is mandatory to have functional experience of the life sciences industry and be familiar with terms and regulations in this industry. A subset of Turnpikes ECM consultants has this experience, making them a great choice to assist you with deploying or optimizing your Regulated Documents solution.
OpenText Extended ECM (xECM) Platform is designed to integrate content services with leading applications to bridge content silos, expedite information flows and expand governance. These solutions really shorten the time-to-information as they are designed to bring the ECM system inside leading applications.
Turnpikes consultant have extended experience with xECM platform and have integrated it with various leading applications, both on premise as well as Cloud solution (e.g., Oracle Cloud). This solution is a perfect fit to integrate to applications for which OpenText does not provide standard productized integration. This solution is also the common platform for organizations who spread a business process over several software applications (Microsoft, Salesforce, SAP, Oracle), but still want a common underlying ECM system to bring process, people and content together. This way one makes sure that people in the organization can access relevant documentation, regardless of their role in the process and the leading application used.
Turnpikes consultant have experience with APIs and integration layers to design and implement scalable solutions with high business value, and high system performance.
OpenText Extended ECM (xECM) offers customers access to key business content within the context of an SAP business process.
Turnpikes consultants specialized in these solutions have the necessary experience on SAP side as well as on OpenText xECM side, allowing for efficient project design and delivery. Our ECM team is familiar with SAP Business Objects to integrate into and possess functional as well as niche technical competences.
Typical scenarios include Contract management for Sales and Purchasing Contracts, Investment management, Enterprise Asset management.
As part of the OpenText Extended ECM (xECM) for SAP Solutions family, xECM for C4C integrates SAP CRM system, C4C, with OpenText xECM. Turnpikes consultants have experience with Sales processes (from Lead to Closure) as well as following production or service processes, making them an excellent choice to optimize your processes and increase sales performance.
We have experience with the specifics of SAP C4C, being a Cloud offering, and the impact of its release schedule on underlying solutions like xECM.
As part of the OpenText Extended ECM (xECM) for SAP solutions family, xECM for SuccessFactors focuses on HR related use cases. The solution increases HR effectiveness by providing scalable, centralized remote access to complete employee records. The solution enables users to access all data and documents and provides a true 360-degree view on your employee. This solution is integrated with SAP SuccessFactors (Recruiting, Onboarding, Employee Central) as well as SAP HCM and provides compliant document management, document generation and records management for HR.
A subset of the Turnpikes ECM Consultant team is focused on and experienced with this solution and have a deep understanding of HR processes and related documentation. Technically, we have skills and experience with both xECM for SuccessFactors as well as SAP HCM. We also have experience and access to SAP Core for SuccessFactors, which is a public Cloud offering, built on OT2, to deliver similar functionalities of document management, document generation and records management from OpenText Cloud.
OpenText Extended ECM (xECM) for Salesforce® is an enterprise solution for sharing, controlling and managing business and transactional documents at scale, in content-intensive business processes spanning multiple systems from within Salesforce. With Extended ECM for Salesforce, business users are enabled with advanced document management capabilities to enhance collaboration and efficiencies inside the organization, and externally with customers and partners, while seamlessly automating records management processes and controls behind the scenes.
Our extensive expertise optimizing CRM systems with integrated content management also covers extended ECM for Salesforce. We have hands-on implementation and integration experience and a close connection to the software vendor Product management.
Extended ECM (xECM) for Contracts Management helps customers reduce the contract preparation process, shorten time on contract administration and increase visibility of contract process. xECM for Contracts Management covers broad functionality for Contract Management creation based on templates, review/approval workflows as well as electronic signatures. And, integrated for both Sales as well as Purchasing contracts to the right objects in your leading application (CRM, ERP, etc.).
For this type of solution to be successfully implemented, it needs functional experience with Contract Management process, variants of contracts and business partners. Often this type of solution fits well with integration to SAP and CRM systems, like C4C and Salesforce. Typically, 90-95% of the implementation efforts are on the xECM side, while 5-10% are on the leading application side (SAP / Salesforce).
An Investment Management process is about procurement of goods and services. The process has some business rules of how it should be prepared for the Investment and what the budgeting process is.
A typical Investment process consists of:
- Application (for development/enlargement and/or supporting investment) approval.
- Physical/electronic signature collection on the application.
- Collect investment documentation and monitor the investment-related criteria.
- Application is improved for investments ranking according to their usefulness and necessity (calculation of agreed KPI’s).
- Setting up an investment ranking decision-making workflow.
Often, Extended ECM (xECM) for Investment Management is implemented with integration to SAP ECC or S/4HANA.
Turnpikes Consultants have experience with both the xECM side as well as SAP and its integration. This ensures that we are able to offer our customers an efficient project team and enables us to deliver on our short time-to-value promise.
OpenText Extended ECM (xECM) for Engineering (formerly Engineering Document Management) is an add-on to the OpenText™ xECM Platform that helps efficiently control risk to engineering project scope, schedule and costs. This enables owner-operators and engineering companies to gain faster returns on investment by speeding time-to-production and enabling efficient asset operations.
xECM for Engineering provides a single, authoritative repository for storing and controlling engineering documents and work processes. The solution enables personnel to efficiently control engineering information, work processes and risk across the lifecycle of projects and operations to help accelerate revenue.
xECM for Engineering is a specialized solution within the OpenText ECM stack. To implement it successfully, it requires consultants with expertise in Engineering processes, combined with in-depth xECM technical expertise. Turnpikes possess both and are one of few OpenText partners with full end-to-end expertise in this niche domain of specialism.
For organizations using Oracle Business Suite or Oracle Sales and/or Service Cloud, we have good news. Turnpikes has successfully integrated Extended ECM (xECM), based on OpenText xECM Platform, to both on-premise as well as Cloud Oracle solutions. With broad experience being part of digital transformation projects, we have the needed experience, functionally as well as technically, to implement xECM in complex hybrid architectures, with security and performance in focus.